Return PolicyReturns may be made up to 30 days from the date of sale. You must obtain an RMA# (Return Materials Authorization Number) before any return will be accepted. Please write the RMA# on the outside of the box and corresponding paperwork.

Please contact Pivotal Communications Group LLC to obtain the RMA# and for return shipment instructions.

Component parts missing (cannibalized) from returned products will be deducted from the credit issued.
Returns must be shipped to FrontRow freight prepaid - unless it is determined a shipping error was made by FrontRow (in this case a prepaid call tag will be issued).

Thanks for your coorporation

Pivotal Communications Group LLC

Phone: (855) Front4U or (855) 376 - 6848
Fax: (855) 376 - 6848

Email: Support@Front4U.com